AIR SPACE MALAYSIA / SINGAPORE
PERSONAL DATA PROTECTION POLICY
Last Updated: 2/3/2026
1. INTRODUCTION
This Personal Data Protection Policy (“Policy”) describes how Grace Trader Sdn. Bhd. (Malaysia) and its affiliated Singapore operations (collectively referred to as “AIR SPACE”, “we”, “us”, or “our”) collect, use, disclose, process, and protect your Personal Data in accordance with:
Malaysia Personal Data Protection Act 2010 (PDPA); and
Applicable Singapore data protection laws (where applicable).
This Policy applies to the website:
https://www.airspaceonline.com/
as well as our official social media pages and digital platforms.
By registering an account, logging in via Facebook, or placing an order, you acknowledge that you have read and consent to this Policy.
2. DEFINITIONS
“Personal Data” means any information relating to an identified or identifiable individual.
“Platform” refers to our website, mobile site, social media pages, and any digital services operated by AIR SPACE.
“Social Media” includes Instagram, Facebook, TikTok, Pinterest, WhatsApp, and other official AIR SPACE accounts.
3. PERSONAL DATA WE COLLECT
We may collect Personal Data when you:
Register an account
Log in using Facebook Login
Place an order
Subscribe to marketing updates
Contact customer service
Participate in campaigns, events, or surveys
Interact with our social media pages
Accept cookies on our website
Types of Data Collected
This may include:
Full name
Email address
Phone number
Delivery address
Order history
IP address and device information
Facebook public profile information (if you use Facebook Login)
We do not store your credit card details. Payments are processed securely by authorized third-party payment providers.
4. PURPOSE OF COLLECTION
We process your Personal Data to:
Create and manage your account
Process orders, deliveries, and refunds
Verify identity and prevent fraud
Provide customer service support
Improve website functionality and user experience
Conduct internal business analysis
Send marketing communications (if consented)
Deliver targeted advertisements
Comply with legal obligations
If you withdraw consent, we may not be able to provide certain services.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies, including analytics and advertising tools such as:
Google Analytics
Meta (Facebook) Pixel
Advertising tracking tools
These tools help us understand user behavior and improve marketing effectiveness.
You may disable cookies via your browser settings, but some website functions may be limited.
6. DISCLOSURE OF PERSONAL DATA
We may disclose Personal Data to:
Employees and authorized personnel
Payment processors
Logistics and courier partners
IT service providers and cloud hosting providers
Marketing and advertising partners
Professional advisers (legal, accounting, auditors)
Regulatory or enforcement authorities where required by law
We only disclose Personal Data as necessary and in compliance with applicable laws.
7. CROSS-BORDER DATA TRANSFER
Your Personal Data may be transferred, stored, or processed outside Malaysia or Singapore where our service providers operate.
We ensure that any such transfer is subject to adequate safeguards and complies with applicable data protection laws.
8. DATA RETENTION
We retain Personal Data:
For as long as your membership remains active; and
For up to six (6) months after termination of membership; or
For non-members, up to six (6) months after the purpose of collection has been fulfilled; or
Longer where required by law (e.g., accounting and tax records).
When Personal Data is no longer required, it will be securely deleted or anonymized.
9. YOUR RIGHTS
Subject to applicable laws, you have the right to:
Request access to your Personal Data
Request correction of inaccurate data
Withdraw consent to processing
Request deletion of your Personal Data
Lodge a complaint with the relevant data protection authority
To exercise your rights, contact us at:
📧 my@airspaceonline.com
Subject: Data Protection Request
We will respond within thirty (30) days where reasonably practicable.
A reasonable administrative fee may apply for access requests.
10. DATA DELETION REQUEST
To request deletion of your Personal Data:
Email: my@airspaceonline.com
Subject line: “Data Deletion Request”
Include:
Your full name
Registered email address
Account ID (if available)
Description of data to be deleted
Upon verification, we will process your request within thirty (30) days, unless retention is required by law.
Deleted data cannot be recovered once processed.
11. FACEBOOK LOGIN DATA DELETION
If you registered or logged in using Facebook Login and wish to remove your linked Facebook account:
Email: my@airspaceonline.com
Subject: “Facebook Data Deletion Request”
Provide:
Your registered email
Facebook-associated email
Facebook User ID (if available)
Once verified:
Your Facebook-linked account will be unlinked.
All associated Personal Data within AIR SPACE will be permanently deleted.
Order history and membership data will also be removed unless legally required to retain.
This process is irreversible.
12. BUSINESS TRANSFER
In the event of a merger, acquisition, restructuring, or asset transfer, your Personal Data may be transferred as part of the business assets.
If this occurs, we will notify users through our website or other appropriate means.
13. SECURITY
We implement reasonable technical and organizational safeguards to protect Personal Data from unauthorized access, misuse, loss, or disclosure.
However, no internet transmission method is completely secure. Users are responsible for safeguarding their login credentials.
14. POLICY UPDATES
We may update this Policy from time to time.
Material changes will be posted on our website. Continued use of our services constitutes acceptance of the revised Policy.
15. CONTACT INFORMATION
For any data protection inquiries:
Grace Trader Sdn. Bhd. ( 1265315-A)
Level 19, Unit 03, Tower B Vertical Business Suite Avenue 3, Bangsar South, No 8, Jalan Kerinchi, 59200 Kuala Lumpur
Email: my@airspaceonline.com
AIR SPACE MALAYSIA / SINGAPORE
PERSONAL DATA PROTECTION POLICY
Last Updated: 2/3/2026
1. INTRODUCTION
This Personal Data Protection Policy (“Policy”) describes how Grace Trader Sdn. Bhd. (Malaysia) and its affiliated Singapore operations (collectively referred to as “AIR SPACE”, “we”, “us”, or “our”) collect, use, disclose, process, and protect your Personal Data in accordance with:
Malaysia Personal Data Protection Act 2010 (PDPA); and
Applicable Singapore data protection laws (where applicable).
This Policy applies to the website:
https://www.airspaceonline.com/
as well as our official social media pages and digital platforms.
By registering an account, logging in via Facebook, or placing an order, you acknowledge that you have read and consent to this Policy.
2. DEFINITIONS
“Personal Data” means any information relating to an identified or identifiable individual.
“Platform” refers to our website, mobile site, social media pages, and any digital services operated by AIR SPACE.
“Social Media” includes Instagram, Facebook, TikTok, Pinterest, WhatsApp, and other official AIR SPACE accounts.
3. PERSONAL DATA WE COLLECT
We may collect Personal Data when you:
Register an account
Log in using Facebook Login
Place an order
Subscribe to marketing updates
Contact customer service
Participate in campaigns, events, or surveys
Interact with our social media pages
Accept cookies on our website
Types of Data Collected
This may include:
Full name
Email address
Phone number
Delivery address
Order history
IP address and device information
Facebook public profile information (if you use Facebook Login)
We do not store your credit card details. Payments are processed securely by authorized third-party payment providers.
4. PURPOSE OF COLLECTION
We process your Personal Data to:
Create and manage your account
Process orders, deliveries, and refunds
Verify identity and prevent fraud
Provide customer service support
Improve website functionality and user experience
Conduct internal business analysis
Send marketing communications (if consented)
Deliver targeted advertisements
Comply with legal obligations
If you withdraw consent, we may not be able to provide certain services.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies, including analytics and advertising tools such as:
Google Analytics
Meta (Facebook) Pixel
Advertising tracking tools
These tools help us understand user behavior and improve marketing effectiveness.
You may disable cookies via your browser settings, but some website functions may be limited.
6. DISCLOSURE OF PERSONAL DATA
We may disclose Personal Data to:
Employees and authorized personnel
Payment processors
Logistics and courier partners
IT service providers and cloud hosting providers
Marketing and advertising partners
Professional advisers (legal, accounting, auditors)
Regulatory or enforcement authorities where required by law
We only disclose Personal Data as necessary and in compliance with applicable laws.
7. CROSS-BORDER DATA TRANSFER
Your Personal Data may be transferred, stored, or processed outside Malaysia or Singapore where our service providers operate.
We ensure that any such transfer is subject to adequate safeguards and complies with applicable data protection laws.
8. DATA RETENTION
We retain Personal Data:
For as long as your membership remains active; and
For up to six (6) months after termination of membership; or
For non-members, up to six (6) months after the purpose of collection has been fulfilled; or
Longer where required by law (e.g., accounting and tax records).
When Personal Data is no longer required, it will be securely deleted or anonymized.
9. YOUR RIGHTS
Subject to applicable laws, you have the right to:
Request access to your Personal Data
Request correction of inaccurate data
Withdraw consent to processing
Request deletion of your Personal Data
Lodge a complaint with the relevant data protection authority
To exercise your rights, contact us at:
📧 my@airspaceonline.com
Subject: Data Protection Request
We will respond within thirty (30) days where reasonably practicable.
A reasonable administrative fee may apply for access requests.
10. DATA DELETION REQUEST
To request deletion of your Personal Data:
Email: my@airspaceonline.com
Subject line: “Data Deletion Request”
Include:
Your full name
Registered email address
Account ID (if available)
Description of data to be deleted
Upon verification, we will process your request within thirty (30) days, unless retention is required by law.
Deleted data cannot be recovered once processed.
11. FACEBOOK LOGIN DATA DELETION
If you registered or logged in using Facebook Login and wish to remove your linked Facebook account:
Email: my@airspaceonline.com
Subject: “Facebook Data Deletion Request”
Provide:
Your registered email
Facebook-associated email
Facebook User ID (if available)
Once verified:
Your Facebook-linked account will be unlinked.
All associated Personal Data within AIR SPACE will be permanently deleted.
Order history and membership data will also be removed unless legally required to retain.
This process is irreversible.
12. BUSINESS TRANSFER
In the event of a merger, acquisition, restructuring, or asset transfer, your Personal Data may be transferred as part of the business assets.
If this occurs, we will notify users through our website or other appropriate means.
13. SECURITY
We implement reasonable technical and organizational safeguards to protect Personal Data from unauthorized access, misuse, loss, or disclosure.
However, no internet transmission method is completely secure. Users are responsible for safeguarding their login credentials.
14. POLICY UPDATES
We may update this Policy from time to time.
Material changes will be posted on our website. Continued use of our services constitutes acceptance of the revised Policy.
15. CONTACT INFORMATION
For any data protection inquiries:
Grace Trader Sdn. Bhd. ( 1265315-A)
Level 19, Unit 03, Tower B Vertical Business Suite Avenue 3, Bangsar South, No 8, Jalan Kerinchi, 59200 Kuala Lumpur
Email: my@airspaceonline.com