Welcome to the AIR SPACE official website (https://www.airspaceonline.com/, hereinafter “the Website”).
This Website is operated by GRACE TRADER SDN. BHD. (1265315-A) (“the Company”).
By registering as a member or using this Website, you are deemed to have read, understood, and agreed to these Terms of Service.
If you do not agree, please stop using the Website.

---

1. Notification Method

You agree that the Company may communicate via email or electronic documents, and you may also contact us through the Website.

---

2. Member Registration and Account Security

1. Provide true, accurate, and complete personal information and keep it updated.

2. Use your registered email as your account and keep your password confidential.

3. Notify us immediately if your account is misused or stolen.

4. The Company may suspend or terminate your membership if false information is provided.

---

3. Personal Data Protection

1. Your data will be protected under applicable laws and our Privacy Policy.

2. We will not disclose your personal data to third parties except as required by law or for necessary operational purposes.

3. You may subscribe or unsubscribe from marketing communications anytime.

---

4. Use of Services

1. By using this Website, you agree to all terms herein.

2. Some services may have additional rules or notices.

3. Users under 18 must obtain consent from a parent or guardian.

---

5. Transaction Guidelines

1. The Company reserves the right to cancel orders for stock errors, pricing mistakes, or system issues.

2. Adding items to the cart does not constitute a completed order.

3. Orders cannot be modified once confirmed.

4. Partial shipment may occur for unavailable items.

5. Pre-order items may be delayed; please monitor updates.

6. Purchase quantities per member may be limited.

7. Prices exclude shipping; refunds will deduct shipping costs if conditions are unmet.

8. You may return items within 7 days upon receipt (inspection period only, not trial).

9. Refunds will first be credited to your online account.

10. If a return invalidates a promotion, adjustments will apply.

---

6. Returns and Contract Termination

1. Returns must be made within 30 days of receipt and items must remain unused.

2. Used or damaged goods will not be eligible for refunds.

---

7. Suspension of Service and Disclaimer

The Company shall not be liable for service interruptions caused by maintenance, natural disasters, network issues, or force majeure events.

---

8. Intellectual Property Rights

All website content, including but not limited to photos, models, designs, and trademarks, is owned by the Company or rightful owners. Unauthorized use is prohibited.

---

9. Breach and Termination

Your account may be suspended or terminated if you:

1. Provide false information.

2. Engage in fraudulent transactions.

3. Repeatedly fail to collect goods or commit malicious returns.

4. Harass customer service staff.
   Such actions do not require prior notice, and the Company shall bear no liability.

---

10. Dispute Resolution and Governing Law

Any dispute shall first be resolved through good-faith negotiation.
If unresolved, both parties agree to submit to the Kuala Lumpur Court (Malaysia) as the court of first instance.
Invalidity of any clause shall not affect the validity of others.
For assistance, please contact our customer service center.